Privacy policy

Effective Date: December 28, 2025

At Aquamarine Gallery, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website aquamarine-gallery.com and make purchases from our store.

1. Information We Collect

Personal Information: When you place an order, create an account, or contact us, we may collect:

  • Name and contact information (email address, phone number, shipping and billing addresses)
  • Payment information (processed securely through our payment providers)
  • Order history and preferences
  • Communication preferences

Automatically Collected Information: When you visit our website, we automatically collect:

  • Browser type and version
  • IP address and device information
  • Pages visited and time spent on our site
  • Referring website addresses
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including shipping and delivery
  • Communicate with you about your orders, products, and services
  • Provide customer support and respond to your inquiries
  • Send you marketing communications (with your consent)
  • Improve our website, products, and services
  • Prevent fraud and enhance security
  • Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with:

Service Providers: Trusted third parties who assist us in operating our website, conducting our business, and serving you (e.g., payment processors, shipping companies, email service providers). These parties are obligated to keep your information confidential.

Legal Requirements: When required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

4. Payment Processing

All payment transactions are processed through secure payment gateways. We do not store complete credit card information on our servers. Payment information is encrypted and handled in compliance with Payment Card Industry Data Security Standards (PCI DSS).

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict certain processing of your information
  • Withdraw consent for marketing communications
  • Request data portability

To exercise these rights, please contact us at the information provided below.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Marketing Communications

With your consent, we may send you promotional emails about new products, special offers, and other updates. You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

12. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Aquamarine Gallery
Email: info@aqumarine-gallery.com
Address: Aquamarine Gallery, Shop no. 176n, Gold Souq Street ( Wadi Al Bhaiyas St), Seeb Souq, Muscat, Sultanate of Oman

This Privacy Policy was last updated on December 28, 2025.